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Virgin Media fined £28 million for blocking contract cancellations · Cyprus Report

Business · World

Virgin Media fined £28 million for blocking contract cancellations

1 sourceFirst reported 14 days agoUpdated 14 days ago

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Virgin Media has been fined £28 million by the regulator for making it difficult for customers to cancel their contracts.
The fines stem from millions of customer phone calls that were "likely mishandled" over a nearly three-year period.
The regulator identified that the company's practices affected customer rights and contract termination processes.
The penalty reflects concerns about compliance with consumer protection laws.
The fine was announced on July 8, 2026.

Generated by AI from the 1 sources below · always verify with the originals

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Virgin Media fined £28m for preventing customers from cancelling contractsBBC News · 14 days ago

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AI summary: catch up in 20 seconds

Virgin Media has been fined £28 million by the regulator for making it difficult for customers to cancel their contracts.
The fines stem from millions of customer phone calls that were "likely mishandled" over a nearly three-year period.
The regulator identified that the company's practices affected customer rights and contract termination processes.
The penalty reflects concerns about compliance with consumer protection laws.
The fine was announced on July 8, 2026.

Generated by AI from the 1 sources below · always verify with the originals